2500.00 General : Customer Service Executive (Chinese Only) by Human Capital Connection


JOB DESCRIPTION
JOB DESCRIPTION:
Job Responsibilities:
– To provide information and solutions to customers.
– To handle inbound calls on customer’s enquiries, complaints and problem resolution by providing effective and efficient to enable customers to achieve a user-friendly way of dealing with equipment and the products.
– To attend customer queries, requests and complaints tactfully and professionally.
– Provide an accurate, efficient and quality service that exceeds the customer’s expectations.
– Adhere to escalation procedures of handling customer complaints at all times.
– Responsible in maintaining customer confidentiality.
– Occasionally s customer for follow ups.

Qualification and Requirement:
– Candidate must possess at least SPM or Higher Secondary qualification.
– Preferably with experience in customer support.
– Able to read and write in English
– Good interpersonal & communication skills.
– Able to work in a fast-paced environment, independent, proactive & customer focused.
– Must be well versed in Microsoft Office.

Working Hours:
9.00am-6.00pm (Mon-Fri)

Working Location:
9 & 11,Jln BRP 1/4, Bukit Rahman Putra,47000 Sg.Buloh.

Basic Salary:
RM2500-RM3000 + Commission

Benefits:
-EPF
-SOCSO
-Medical & Hospitalization Insurance
-Personal Accident & term life

Mobile 03-74515432 Salary 2500.00
Location Sg.Buloh Working Hours 9am-6pm
Onsite No Needed Skills Communication
Start Date 1st May
Duration Full Time

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