• Provide personalized service to phone-in enquiries and feedback from customers.
• Provide immediate attention to customers’ problems and follow-up with appropriate resolution.
• Clearly document all transactions with customers in the relevant Customer Relationship Management system.
• Maintain a high degree of professionalism to uphold the Best-in-class image of the company.
• To complete any administration tasks as required by the team leader
|Location||TTDI||Working Hours||24/7 Rotational Shifts|
|Onsite||No||Needed Skills||Customer Service|