Employer Name: Human Capital Conecction
On Site: No
Start Date: 10-04-2016
Working Hours: 9am-6pm
Working Duration: Fulltime
Skill Needed: Communication
Job Description: JOB DESCRIPTION:
– To provide information and solutions to customers.
– To handle inbound calls on customer’s enquiries, complaints and problem resolution by providing effective and efficient to enable customers to achieve a user-friendly way of dealing with equipment and the products.
– To attend customer queries, requests and complaints tactfully and professionally.
– Provide an accurate, efficient and quality service that exceeds the customer’s expectations.
– Adhere to escalation procedures of handling customer complaints at all times.
– Responsible in maintaining customer confidentiality.
– Occasionally s customer for follow ups.
Qualification and Requirement:
– Candidate must possess at least SPM or Higher Secondary qualification.
– Preferably with experience in customer support.
– Able to read and write in English
– Good interpersonal & communication skills.
– Able to work in a fast-paced environment, independent, proactive & customer focused.
– Must be well versed in Microsoft Office.
9 & 11,Jln BRP 1/4, Bukit Rahman Putra,47000 Sg.Buloh.
RM2500-RM3000 + Commission
-Medical & Hospitalization Insurance
-Personal Accident & term life